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Terms of Service

Effective date: May 8, 2026  ·  Replaces version dated October 13, 2025

These Terms of Service (“Terms”) govern your access to and use of baguame.com and app.baguame.com (the “Service”), operated by Baguame.com (“we,” “us,” or “our”).

Please read these Terms carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, you do not have permission to access the Service.

1. About the service

Baguame is a software-as-a-service platform for classical Feng Shui. The platform provides calculators, interactive tools, and AI-assisted analysis for educational and personal use.

2. Accounts

To access certain features, you must create an account. You agree to provide accurate, complete, and current information and to keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

Notify us immediately at support@baguame.com if you become aware of any unauthorized access to your account. You may not use a username that impersonates another person, infringes any trademark, or is offensive or obscene.

3. Subscription plans and trial access

Baguame offers two tiers of access:

  • Trial: Limited access to core features, available upon registration with no payment required.
  • Paid: Full access to all features, including AI-assisted analysis, advanced calculators, and priority support, billed on a monthly or annual basis.

Paid subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date. You may cancel at any time through your account settings page. No refunds are issued for partial billing periods unless required by applicable law.

4. Coin system

Certain premium features within the platform — including AI-assisted sector analysis and AI chat queries — are accessed using virtual credits called “Coins.”

  • Coins are purchased within the platform and credited to your account.
  • Coins are consumed when you use AI-powered features. The current cost per action is displayed before confirmation.
  • Coins have no monetary value and cannot be exchanged for cash or transferred between accounts.
  • Coins are non-refundable once purchased, except where required by applicable law.
  • We reserve the right to adjust coin pricing or consumption rates with reasonable advance notice.
  • Upon account termination, unused coins are forfeited.

5. Payments and billing

All payments are processed by third-party payment providers. By completing a purchase, you represent that you have the legal right to use the payment method provided and that the information supplied is accurate and complete.

We reserve the right to refuse or cancel any order for reasons including availability, pricing errors, or suspected fraudulent activity. If automatic billing fails, we will notify you and request manual payment within a stated deadline.

6. AI-powered features

Baguame uses artificial intelligence to assist with Feng Shui analysis, sector interpretation, Ba Zi commentary, and chat-based guidance. AI features are currently powered by third-party providers including Google Gemini and Anthropic Claude.

6a. AI limitations and accuracy

Artificial intelligence models are probabilistic systems — they generate responses based on patterns in training data, not on verified facts or expert knowledge. In the context of Feng Shui and Chinese metaphysics, this means:

  • AI-generated analysis may contain errors, misinterpretations, or contradictions with classical sources;
  • The AI may produce confidently worded responses that are factually or methodologically incorrect;
  • Results may differ between sessions even for identical inputs;
  • The AI does not have the judgment, experience, or contextual understanding of a trained Feng Shui practitioner;
  • AI outputs should not be treated as authoritative. When in doubt, consult a qualified human practitioner.

We do not guarantee the accuracy, completeness, or reliability of any AI-generated content. All AI outputs are provided as a starting point for exploration and education, not as definitive guidance.

6b. Third-party AI providers

AI features are powered by third-party models operated by companies outside of Baguame.com. By using AI features, you acknowledge that:

  • Your queries and uploaded content may be processed by third-party AI providers subject to their own terms and privacy policies;
  • We have no control over the underlying models and cannot guarantee their continued availability;
  • We may switch, update, or discontinue AI providers at any time without prior notice.

7. Floor plan and file uploads

The platform allows you to upload floor plan images and other files for use with our analysis tools.

  • You retain all ownership rights to files you upload.
  • By uploading a file, you grant us a limited, non-exclusive license to process and display it solely for the purpose of providing the Service to you.
  • You warrant that you have the right to upload the file and that doing so does not infringe any third-party rights.
  • We do not share or sell uploaded files to third parties.
  • Uploaded files may be stored on our servers for a period necessary to provide the Service. You may delete your files at any time from your account.
  • Do not upload files containing sensitive personal data of third parties unless you have their explicit consent.

8. Content and intellectual property

All platform content — including calculators, algorithms, design, branding, and written materials — is the exclusive property of Baguame.com and is protected by copyright and other applicable laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

Content you generate using the platform (e.g., saved analyses, reports) remains yours. By saving or sharing content through the Service, you grant us a limited license to store and display it as necessary to operate the Service.

9. Acceptable use

You agree not to use the Service to:

  • Violate any applicable law or regulation;
  • Attempt to reverse-engineer, scrape, or extract data from the platform;
  • Use automated means to access or query the platform without authorization;
  • Upload malicious files or content;
  • Circumvent coin or subscription restrictions through technical or other means.

10. Communications

By creating an account, you agree to receive transactional emails related to your account and the Service. You may opt in to marketing communications during registration or through your account settings. You may unsubscribe from marketing emails at any time via the unsubscribe link in any email.

11. Nature of the service — no professional advice

Baguame is an educational and informational platform. Nothing provided through the Service — including Feng Shui calculators, Ba Zi natal chart analysis, Flying Stars calculations, zone assessments, AI-generated sector analysis, chat responses, or any other feature — constitutes or should be treated as:

  • Professional Feng Shui consultation;
  • Architectural, structural, interior design, or construction advice;
  • Medical, psychological, or mental health advice;
  • Financial, investment, or career advice;
  • Astrological or divination services with predictive authority.

Any information provided by the Service reflects traditional classical Feng Shui and Chinese metaphysical frameworks for educational purposes only. Results, interpretations, and recommendations are presented as informational content, not as definitive guidance.

12. Feng Shui recommendations and physical changes to property

The Service may suggest adjustments to the layout, orientation, use of space, placement of objects, colors, or other elements within a property based on Feng Shui principles. You acknowledge and agree that:

  • Any physical changes you make to your home, office, or other property — including renovations, structural changes, furniture placement, or interior modifications — are made entirely at your own risk and on your own initiative;
  • We are not responsible for any damage, loss, cost, injury, or dissatisfaction resulting from changes you make based on information provided by the Service;
  • Before undertaking any structural, electrical, plumbing, or other significant modifications, you should consult a licensed professional in the relevant field;
  • Feng Shui recommendations provided by the Service do not account for building codes, safety regulations, structural integrity, or any legal requirements applicable to your property.

13. Ba Zi, destiny analysis, and metaphysical content

Baguame includes Ba Zi (Eight Characters) natal chart analysis and related Chinese metaphysical tools that interpret a person’s birth data according to classical systems. You acknowledge and agree that:

  • Ba Zi analysis and any related destiny, luck cycle, or annual forecast content is for cultural and educational purposes only. It does not constitute a prediction of future events;
  • We do not claim that any analysis reflects, determines, or influences your actual health, relationships, career, finances, or any other aspect of your life;
  • You should not make significant life decisions — including medical, financial, legal, or relationship decisions — based solely or primarily on Ba Zi or other metaphysical content provided by the Service;
  • If any content causes you distress or anxiety, please discontinue use and seek support from a qualified professional;
  • Interpretations may vary between different classical schools and practitioners. Baguame presents one methodological approach and does not claim it to be the only valid interpretation.

14. Disclaimer and limitation of liability

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee any specific outcomes — including improved health, wealth, relationships, career, or wellbeing — from use of the Service or application of any Feng Shui, Ba Zi, or other metaphysical information provided.

To the maximum extent permitted by applicable law, Baguame.com and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of profits, revenue, data, or goodwill;
  • Physical, psychological, or financial harm resulting from actions taken based on content provided by the Service;
  • Damage to property resulting from changes made following Feng Shui recommendations;
  • Decisions made in reliance on Ba Zi analysis, AI-generated content, or any other feature of the Service;
  • Inaccuracies, errors, or omissions in any calculator output, AI response, or analytical result.

By using the Service, you agree to indemnify and hold harmless Baguame.com from any claims, damages, costs, or liabilities arising out of actions you take based on content we provide.

15. Termination

We may suspend or terminate your account immediately, without prior notice, if you violate these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately and any unused Coins are forfeited.

If you wish to close your account, contact us at support@baguame.com. Provisions of these Terms that by their nature should survive termination will do so, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Third-party links and services

The Service may contain links to third-party websites or integrate third-party services (including payment processors and AI providers). We are not responsible for the content, privacy practices, or availability of any third-party service. We encourage you to review the terms and privacy policies of any third parties you interact with through the platform.

17. Governing law

These Terms are governed by the laws of Ukraine, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the competent courts of Ukraine, unless otherwise required by the law of your country of residence.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms constitute the entire agreement between us regarding the Service.

18. Changes to these Terms

We reserve the right to update these Terms at any time. For material changes, we will provide at least 30 days’ notice via email or in-platform notification before the new terms take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the new terms, you must stop using the Service.

19. Contact

If you have any questions about these Terms, please contact us at support@baguame.com.

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